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Better Learning, Better Performance

Better Learning, Better Performance

Evidence from the 2004 Learning at Work survey

Alan Felstead, Alison Fuller, David Ashton, Lorna Unwin, Peter Butler, Tracey Lee

978-1-86201-230-1
January 2005
£15.95
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About This Publication

Learning at work has become a major feature of international and national policy debates. However, there is a preoccupation with measuring and tracking the supply of qualified individuals and their subsequent participation in training events. Far less attention is paid to the learning that arises naturally out of the demands and challenges of everyday work experience.

In response, a series of questions were added to the NIACE Adult Participation in Learning Survey 2004. These were designed to reveal previously under-researched (and under-surveyed) sources of learning associated with everyday work activities. This report presents the main results to emerge from this innovative approach.

The results make interesting reading: advocates of training courses and the acquisition of qualifications will find much to ponder on, as will supporters of the Internet. Learning by doing, the workplace as classroom, workers organising and checking their own work, and, crucially, advice, understanding, coaching and counselling from line managers emerge as keys to the development of effective and productive staff.

Contents

Preface  
Executive Summary  
Acknowledgements  
List of Figures Figure 1: Factors for effective job performance, rating spread
Figure 2: Factors for effective job performance, rating scores
Figure 3: Learning sources for improved job performance, rating spread
Figure 4: Learning sources for improved job performance, rating scores
Figure 5: Types of learning by occupational group
Figure 6: Types of learning by occupation
Figure 7: Types of learning by working time status and sex
Figure 8: Learning and skills requirements
Figure 9: Satisfaction levels with learning and development opportunities
Figure 10: Line management facilitation of learning and development
Figure 11: Influence exercised at work
Figure 12: Involvement practices at work
List of Tables Table 1: Factors for effective job performance
Table 2a: Learning sources for improved performance
Table 2b: Usefulness of sources of learning by occupation
Table 2c: Relative usefulness of sources of learning by occupation
Table 2d: Types of learning by occupation
Table 2e: Types of learning by working time and sex
Table 3a: Learning and skills requirements
Table 3b: Learning and skills requirements by occupation
Table 4a: Satisfaction levels with learning and development opportunities
Table 4b: Satisfaction levels with learning and development opportunities by occupation
Table 5a: Line management facilitation of learning and development
Table 5b: Line management facilitation of learning and development by occupation
Table 6: Influence exercised at work
Table 7: Involvement practices at work
Chapter 1 Introduction
Chapter 2 Results
Chapter 3 Conclusion
References  
Appendix A Survey Design
Appendix B Questionnaire
Appendix C Tables